Accessibility Statement for Services

Im Rahmen unserer Barrierefreiheitserklärung möchten wir Ihnen einen Überblick über den Stand der Vereinbarkeit der unten beschriebenen Dienstleistung(en) mit den Anforderungen der Barrierefreiheit nach gesetzlichen Vorschriften (insbesondere mit dem Barrierefreiheitsstärkungsgesetz, BFSG) geben.

Information About the Service Provider

CREDNER GROUP - Brigitte Peschel GmbH
Hockegasse 19
1180 Wien

E-Mail: t.peschel@viennaworld.com
Telefon:+43 1 4788243

Link zur Website: https://viennaworld.com/

Link zum Impressum: https://viennaworld.com/impressum/

General Description of the Service

Verkauf von Souveniers im Onlineshop https://viennaworld.com/

Explanations Regarding the Provision of the Service

Through our website www.viennaworld.com

we offer a variety of gift and merchandise items related to music, culture, and classical composers for sale. The product range includes, among other things, stationery, magnets, pins, key chains, textiles, decorative items, as well as products for children and collectors.

When you register on the website, you can create a customer account and order products from our online store. You can add the selected items to your shopping cart and then purchase them through our store. Your order will then be shipped to the address you provide.

In addition, you have the option to sign up for our newsletter to receive regular updates on new products, collections, and promotions.

Optionally, users can also submit contact requests via the website or learn more about our products, custom-made items, and merchandise solutions.

Status of Compliance with Requirements

We are committed to digital accessibility and aim to design our website so that it is fully accessible to all users. Therefore, we are continuously working to fully implement the requirements of the Accessibility Enhancement Act (BFSG) and the Accessibility Enhancement Act Ordinance (BFSGV).

Our website implements the requirements in accordance with the Web Content Accessibility Guidelines (WCAG):

On our website, www.viennaworld.com

several fundamental measures have already been implemented to improve accessibility and usability for as many user groups as possible.

These include, in particular:

Responsive web design, ensuring the website works on various devices and screen sizes.

A clear page structure and navigation, ensuring that content is presented in a clear and easy-to-follow manner.

Semantically structured HTML elements, which enable better interpretation by screen readers and assistive technologies.

Readable font sizes and high-contrast design to ensure the content is easy to read.

Alt attributes for product images, so that content can also be interpreted by screen readers.

Standardized form fields in the online store that are compatible with common browsers and assistive technologies.

The website is undergoing ongoing technical development to meet the requirements of the Web Content Accessibility Guidelines (WCAG) and the Accessibility Enhancement Act (BFSG) even more comprehensively in the future. In particular, improvements in the areas of keyboard navigation, semantic structuring, and alternative content descriptions are being reviewed and implemented.

Feedback option for reporting accessibility barriers

If you have noticed any barriers to accessing content on our website, please feel free to let us know:

Email: order@crednergroup.com

Competent market surveillance authority

Ministry of Social Affairs Service
Federal Office for Social Affairs and Disability Issues

Babenbergerstraße 5
1010 Vienna
Austria

Phone: +43 1 711 00
Email: post@sozialministeriumservice.at
Website: https://www.sozialministeriumservice.gv.at